Five Super Reasons to Train Your Beauty Clinic, Spa Team
Have you ever considered the value of training employees in the art of giving GREAT service? The biggest complaint I hear from disgruntled clinic/spa owners is that just after providing comprehensive service and ongoing technical training to team members, they up and leave taking all that knowledge with them for the benefit of the next place they work! Unfortunately, there are too many owners with this mindset of scarcity around training. Looking at the issue, we first must acknowledge that this could be a problem, yes, training someone to perform at their best for your business and having them up and leave can be soul destroying if you are looking at it from a victim perspective. Training is not the only answer to a successful business; however it is a very important cog in the wheel. It should be included as part of what you offer as a 'balanced team focused' business, and in today's clinic world we should very definitely be a people (team) focused business. It was Mary K...